Assistant EDI Manager (The FESCO Group)

Brooklyn, NY, NY
Full Time
EDI
Mid Level
About Us: The FESCO Group is a leading consumer electronics and lifestyle company, with over 3,000 products across 15 nationally recognized brands, including Body Glove, Car & Driver, Perry Ellis, Coby, Charge Worx, and Epilady. Our product categories span Sporting Goods, Personal Care, Audio, Charging, Smart Home, LED, Gaming, and Wellness. Headquartered in Brooklyn, NY, we also maintain offices and operations in Shenzhen, China.

We are seeking a highly skilled and detail-oriented Assistant EDI Manager with a strong technical background to support and enhance our electronic data interchange (EDI) operations. This role goes beyond traditional EDI support, requiring the ability to manage system integrations, troubleshoot complex data issues, and collaborate with business teams to optimize workflows. The Assistant EDI Manager will ensure that trading partner communications, transactions, and system connections run efficiently, securely, and with minimal downtime.

Key Responsibilities
  • EDI Operations & Support
    • Monitor, maintain, and troubleshoot daily EDI transactions (850, 810, 856, 940, 945, etc.), ensuring accuracy and timely processing.
    • Investigate and resolve data mapping, translation, and communication errors.
    • Assist in onboarding and configuration of new trading partners.
  • Technical Development & Integrations
    • Work with EDI Manager to design, implement, and maintain EDI maps, workflows, and ERP integrations.
    • Use EDI translation tools (e.g., SPS Commerce, TrueCommerce, and others) to build and optimize maps.
    • Develop automation scripts and procedures to reduce manual intervention in transaction flows.
  • Analysis & Continuous Improvement
    • Conduct root-cause analysis of recurring issues and implement long-term fixes.
    • Monitor EDI system performance and recommend technical upgrades or process improvements.
    • Assist with vendor compliance reporting, chargeback prevention, and KPI tracking related to EDI performance.
  • Collaboration & Leadership
    • Support the EDI Manager in managing relationships with trading partners, retailers, and third-party service providers.
    • Serve as a point of escalation for technical EDI issues requiring in-depth system knowledge.
    • Create product spreadsheets for customer.
Qualifications
  • Bachelor’s degree in Information Systems, Computer Science, Supply Chain, or a related field (or equivalent work experience).
  • 5+ years of hands-on EDI experience, at a consumer products company, with a strong emphasis on mapping, integration, and troubleshooting.
  • Technical proficiency with one or more EDI platforms (e.g., Cleo, Sterling Integrator, SPS Commerce, TrueCommerce).
  • Experience integrating EDI with ERP/WMS systems a plus.
  • Knowledge of MS Dynamics GP a plus
  • Familiarity with SQL queries, scripting (Python, PowerShell, or similar), and basic database concepts preferred.
  • Strong knowledge of ANSI X12, EDIFACT, XML, and API/web service integrations.
  • Excellent problem-solving skills, attention to detail, and ability to work under pressure with tight deadlines.
  • Strong communication skills to bridge technical requirements with business needs.
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Human Check*